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We take our responsibility as stewards of your personal information very seriously. Thank you for coming to learn more about how we think about your privacy.
A room of one's own
We're not in charge of our online experiences today. Platforms that should serve us instead use our data to keep us hooked and sell us ads. Untold is meant to be a different type of place.
Voice journaling and AI reflection allow you to see your life from a personally tailored, objective and compassionate third-party perspective. Much like a mirror, earnest journaling practice can help us see our own rough edges, and hear about the patterns we may miss.
We do not believe AI will replace human-to-human interactions. Instead, we hope to build a future where AI helps each of us be more ourselves, more seen, and more whole.
Towards this end, we make the following commitments with regards to your data:
Your data is encrypted: we store your data on the cloud on Google servers powered by Firebase, Google's mobile application platform. Firebase is used by public medical and financial institutions to store sensitive and HIPAA compliant data, and we use it to keep your data secure and accessible from anywhere.
We never see your data: We use HIPAA compliant data storage and practices to ensure your privacy. Access to your data is granted based on an authentication token that only your logged in account can generate.
We never share or sell your data: We are a small team looking to build a sustainable business. Though we have raised a small pre-seed round to keep the lights on, we will soon start to charge and cover all services. Your subscription fee will cover the costs of running the service.
We will never train our own AI models on your data - UNLESS you opt in. We have not yet included any features or opt-in experiences in the app, but this is a future we are actively exploring.
We are always trying to improve: It is still early days for our company. In the future, we will expand these offerings to include more robust safety and data features, including end-to-end encryption, local and open sourced models, and more.
Third Party Providers
We rely on a few trusted third-party service providers to power the application.
Firebase: Mobile app hosting, app functionality, database and storage
We provide a majority of backend and infrastructure services using Google's app hosting platform, Firebase, including for the following services:
Secure Authentication
Database and Storage
App Functionality
Analytics
Firebase is certified under all major safety and security certifications. You can learn more here.
OpenAI: Large language model and speech recognition provider
We use various OpenAI models to power the service, including:
gpt-4o: for content, follow up questions, and other core app experiences
whisper: for speech transcription
OpenAI has vowed not to store, data center, or use customer data to train their models. You can learn more about OpenAI's policies here.
Anthropic: Large language model provider
We use various Anthropic models to power the service, including:
Claude Opus, Sonnet, and Haiku: The three different Anthropic model types for conversations and content generation.
Anthropic has vowed not to store, data center, use customer data to train their models. You can learn more about Anthropic's policies here.